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Hello Interactive Services

How Jobs are Priced

We offer flexible service terms to meet the needs of our various client relationships. Generally, all of our work relationships fall under a fee-for-service, shared revenue, or retainer program.

Fee for Service: Our fee-for-service option allows a customer to task us with a single project with a specific budget and duration. Alternately, we can be engaged in hourly work where we track time to completion.

Shared Revenue: Popular with our e-commerce projects, our shared revenue option decreases the amount of initial capital investment in favor of an ongoing, shared percentage of sales. We track your sales performance and automatically invoice the appropriate amount at the end of the month. This arrangement typically pairs a smaller monthly fee with the shared percentage.

Retained Program: Our retainer program is a popular option for customers with ongoing branding, marketing, design or technology needs. It provides a variable monthly block of time (e.g. 10 hours per month for 12 months) where you can task us with any project that falls under our capabilities. In the case of underused time, we roll over unused hours to the next month. If your needs produce an overage, we arrange a period to allow you to work them down, otherwise we invoice for the remaining overage at the end of the quarter.